- Voice and text chatbots
- Efficiently handle customer service questions (hours, locations, products, options, etc.)
- Make appointments, orders, returns, etc. through text/voice dialogs
- Brand engagement through fun/friendly conversation in social media
- Internal support (e.g. HR help, policies/procedures/training)
- Marketing / Brick & Mortar Retail
- Interactive installations with machine vision that can react to people
- Smart kiosks/robots to provide customer help
- Inventory robots
- Concierge & delivery hospitality/travel robots such as Pepper and hotel robots
- Online retail
- Recommendation engine (e.g. Amazon, Netflix)
- Smart/custom configuration (e.g. automobile options, clothing)
- Match customers with products (cars.com)
- New features for products
- Object recognition to create custom behaviors
- Voice interaction (e.g. Alexa, Siri)
- Home automation/sensing (e.g. Phyn monitors water usage and leaks)