• Voice and text chatbots
    • Efficiently handle customer service questions (hours, locations, products, options, etc.)
    • Make appointments, orders, returns, etc. through text/voice dialogs
    • Brand engagement through fun/friendly conversation in social media
    • Internal support (e.g. HR help, policies/procedures/training)
  • Marketing / Brick & Mortar Retail
    • Interactive installations with machine vision that can react to people
    • Smart kiosks/robots to provide customer help
    • Inventory robots
    • Concierge & delivery hospitality/travel robots such as Pepper and hotel robots
  • Online retail
    • Recommendation engine (e.g. Amazon, Netflix)
    • Smart/custom configuration (e.g. automobile options, clothing)
    • Match customers with products (cars.com)
  • New features for products
    • Object recognition to create custom behaviors
    • Voice interaction (e.g. Alexa, Siri)
    • Home automation/sensing (e.g. Phyn monitors water usage and leaks)